Software Engineer and certified ScrumMaster with a Master's in AI/ML and 4+ years of cross-functional experience in full-stack development, cloud infrastructure, DevOps, and data analytics/ML. Proven ability to architect solutions, streamline manufacturing processes, and drive continuous improvement across organizations including TSMC, Intel, and Infosys.

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Languages

Python, Java, C++, SQL, JavaScript, HTML, CSS

Web

React, Vue, Angular, Next.js, RESTful APIs

Cloud & DevOps

AWS, Docker, Kubernetes, Jenkins, Terraform, Git, Jira, Confluence, GCP, CI/CD

Data / ML

Pandas, NumPy, Matplotlib, scikit-learn, TensorFlow, BigQuery, Power BI, Tableau

AI / MLOps

LLM, RAG, SageMaker, MLflow, Vector Databases, LangChain, Hugging Face

TSMC

Process Engineer

Mar 2024 — Present

Phoenix, AZ

  • Built isolated programs and department web applications to streamline specification/SOP handling and reduce system bloat
  • Monitored lithography manufacturing; identified and resolved issue wafers; enforced specs and SOPs to support yield, quality, and reliability
  • Partnered with Mask, Equipment, and Manufacturing teams to analyze data, update SOPs, and implement process enhancements
  • Aligned internal and external fabs to meet requirements for clients including Nvidia, Apple, AMD, Tesla, and Intel
NVIDIAAppleAMDTeslaIntel
Intel

IT Specialist

Nov 2023 — Mar 2024

Tempe, AZ

  • Designed and implemented ServiceNow workflows to improve IT support alignment with departmental needs
  • Troubleshot and resolved hardware, software, and network incidents via the help desk
  • Maintained infrastructure through backups, updates, and patch management
  • Generated KPI and SLA reports for performance tracking
Infosys

Data Analyst / DevOps Engineer

Jul 2022 — Mar 2024

Phoenix, AZ

  • Supported initiatives at Google (GCP), Microsoft (Loop), Intel (ServiceNow), Verizon (AI), CVS (ETL), and Bank of America (cloud)
  • Built Tableau dashboards and used SQL and Python for analytics and insights
  • Developed ML models with TensorFlow and scikit-learn; deployed on AWS SageMaker
  • Built CI/CD and infrastructure with Jenkins, Docker, Kubernetes, and Terraform
  • Automated workflows with Apache Airflow and Kubernetes to streamline ML operations
GoogleMicrosoftVerizonCVSBofAIntel
SAIC

Software Engineer / Scrum Master

Internship

Panama City, FL

  • Contributed C++ development and version control on LCAC legacy-system retrofits
  • Integrated a legacy radar/navigation system into a current LCAC model and delivered supporting documentation
  • Facilitated Scrum ceremonies; maintained task boards and burndown charts
  • Assisted with IMS/IMP in Confluence, Jira, and Microsoft Project
LCAC hovercraft
LCAC-55 entering well deck
LCAC operations

Western Governors University

M.S. Computer Science — AI/ML

Western Governors University

Western Governors University

B.S. Software Engineering

Western Governors University

Data Analytics Apprenticeship

New Apprenticeship

Amazon

AWS Certified Cloud Practitioner

Amazon

2025
PeopleCert

ITIL 4 Foundation

PeopleCert

2025

Data Analytics Apprenticeship

U.S. Department of Labor

2023
Google

Google Data Analytics

Google

2022
Scrum Alliance

Certified ScrumMaster

Scrum Alliance

2021
EOF

Joey Schnepel — Phoenix, AZ — 2026